Privacy Policy

We take the privacy and security of your personal information very seriously. This privacy policy outlines the types of personal information we collect, how we use that information, and your options for controlling that information.

Information we collect

We collect personal information when you use our services. This information may include your name, email address, phone number, address, payment information, and other details necessary to provide our services to you.

How we use your information

We use your personal information to provide you with the services you have requested. This may include processing payments, communicating with you about our services, and delivering products and services to you.

Sharing your information

We do not sell or rent your personal information to third parties. We may share your information with our trusted service providers who assist us in providing our services to you, such as payment processors, shipping companies, and customer support providers. We may also share your information as required by law or to protect our legal rights.

Cookies and tracking technologies

We use cookies and other tracking technologies to provide our services and enhance your experience. Cookies are small files that are placed on your device when you visit our website or use our services. They allow us to remember your preferences, personalize your experience, and understand how our services are used. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our services.

Data retention and security

We retain your personal information only as long as necessary to provide our services to you and as required by law. We take reasonable measures to protect your personal information from unauthorized access, disclosure, and misuse. However, no data transmission over the internet or other network can be guaranteed to be 100% secure, so we cannot guarantee the security of your information.

Your rights and choices

You have the right to access and control your personal information. You can access your personal information by contacting us at info@johnsalt.com. You can also request that we delete or correct your personal information. However, please note that we may need to retain certain information for legal or business purposes.

Children’s privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe we have collected personal information from a child under the age of 13, please contact us immediately at info@johnsalt.com.

Changes to this policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website.

Contact us

If you have any questions or concerns about this privacy policy, please contact us at info@johnsalt.com.

This privacy policy applies to California residents and supplements our general Privacy Policy. It outlines your California-specific privacy rights and how we comply with the California Consumer Privacy Act (CCPA).

Your California privacy rights

As a California resident, you have the right to request that we disclose certain information about our collection and use of your personal information. You may also request that we delete your personal information. To exercise these rights, please contact us at info@johnsalt.com.

Discrimination

We will not discriminate against you for exercising your California privacy rights, such as by denying you services, charging you different prices or rates, or providing you with a different level or quality of services.

Authorized agent

You may designate an authorized agent to make requests on your behalf. To do so, please contact us at info@johnsalt.com with proof of your authorization.

Contact us If you have any questions or concerns about this California-specific privacy policy, please contact us at info@johnsalt.com.

SMS Texting Privacy Policy

Effective Date: August 30, 2026

1. Data Security and Information Handling

John’s Salt Service Inc. (JSSI) is committed to protecting the security of your personal information. We implement industry-standard security measures to safeguard your data against unauthorized access, use, or disclosure. However, it is also your responsibility to protect the confidentiality of your account information and any passwords associated with your use of our services.

You agree to notify John’s Salt Service Inc. (JSSI) immediately of any unauthorized use of your account or any other security breach. John’s Salt Service Inc. (JSSI) will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.

2. Privacy Policy

John’s Salt Service Inc. (JSSI) collects personal information from you when you interact with our services, including when you sign up, make purchases, or communicate with us via text messages. The types of information we collect may include your name, contact details, payment information, and any other information you voluntarily provide.

We use this information to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations. Your information may be shared with trusted third-party service providers solely for the purpose of operating our business and fulfilling our commitments to you. We do not sell, rent, or share your personal data with third parties for marketing purposes.

You have the right to access, correct, or delete your personal information at any time, and we are committed to handling your data in a secure and transparent manner.

3. Data Protection

John’s Salt Service Inc. (JSSI) takes the security of your personal information very seriously. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure, and we are committed to maintaining the highest levels of data protection to safeguard your privacy.

4. Explicit Non-Sharing of Information

John’s Salt Service Inc. (JSSI) is committed to upholding the highest standards of privacy for all personal information collected through our text messaging services. We do not share, sell, rent, distribute, or trade your personal data to third parties unless legally required to do so. Any information shared with third parties is exclusively for the purpose of delivering our services to you. We assure you that your data will never be shared/sold with third parties for marketing purposes.

5. Opt-Out Instructions

If you no longer wish to receive text messages from us, you can opt out at any time by replying with the word ‘STOP’ or ‘UNSUBSCRIBE’ to the number from which you received the message. Upon receiving your request, we will promptly remove you from our messaging list, and you will no longer receive further text communications from us.

6. Changes to the Privacy Policy

John’s Salt Service Inc. (JSSI) may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide a more prominent notice, such as sending an email notification or displaying a notice on our website.

By continuing to use our services after these changes, you agree to the revised Privacy Policy. We encourage you to periodically review this policy for the latest information on our privacy practices.

7. Contact Information

For any privacy inquiries, please contact us at info@johnssalt.com or call us at (510) 770-9777.

SMS Texting Terms and Conditions

Effective Date: August 30, 2026

By signing up for text messages, you agree to receive informational messages (appointment reminders, account notifications, etc.) from John’s Salt Service Inc. (JSSI) at the number provided. Message frequency varies. Msg & data rates may apply. If you require assistance, reply HELP, or you can call (510) 770-9777 or email us at info@johnssalt.com to reach our office. You can opt-out at any time by replying STOP.